Privacy policy
Privacy Policy
Updated: September 13, 2026
At VineShine, your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.
Information We Collect
When you shop with us or contact us, we may collect: your name, email address, shipping and billing address, phone number, and payment details. We also automatically collect basic technical data such as your device type, browser, and how you interact with our site, to help improve your experience.
How We Use Your Information
We use your information to process and ship your orders, send order confirmations and tracking updates, respond to your questions, prevent fraud, and improve our products and website. With your consent, we may also send you marketing emails about new products or offers — you can unsubscribe at any time.
How We Share Your Information
We do not sell your personal information. We only share it with trusted third parties who help us run our store — such as our payment processors, shipping carriers, and e-commerce platform (Shopify) — and only to the extent needed to fulfill your order. We may also disclose information if required by law.
Cookies
Our website uses cookies to keep your cart working, understand site traffic, and improve your browsing experience. You can disable cookies in your browser settings, though some features may not work properly if you do.
Data Security
We take reasonable measures to protect your personal information. Payments are processed through secure, encrypted checkout, and we never store your full payment card details.
Your Rights
You have the right to access, correct, or request deletion of your personal information at any time. To make a request, simply email us at stepnestofficial@gmail.com.
Children's Privacy
Our store is not intended for children under 13, and we do not knowingly collect information from them.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about your privacy or this policy, contact us at stepnestofficial@gmail.com.