Shipping policy

Shipping Policy

Updated: September 13, 2026

Order Processing

All orders are processed within 1–2 business days. You'll receive a confirmation email with tracking as soon as your order ships.

Shipping Times

We offer FREE worldwide shipping on all orders. Estimated delivery is 12–24 business days after processing, depending on your location. Please note delivery times may occasionally be affected by customs, holidays, or carrier delays outside our control.

Tracking

A tracking number is provided with every order so you can follow your VineShine every step of the way. If you haven't received tracking within 3 business days of ordering, email us at stepnestofficial@gmail.com.

Customs & Duties

International orders may be subject to import taxes or customs fees determined by your local authorities. These charges, if any, are the responsibility of the customer.

Questions? Contact us anytime at stepnestofficial@gmail.com.